The Control 'tree view' provides an instant overview of your IT infrastructure by grouping the remote systems based on pre-defined criteria such as Operating System, PC type (laptop, all-in-one, desktop, tablet, virtual PC etc), even country. Best of all, record your remote control session and store as a replay file for future use. During a remote control session, capture screenshots, annotate the screen to highlight areas of focus for an end user or use the Audio functions on multimedia-capable PCs to talk to your users while providing support. NetSupport Manager delivers the fastest and most secure remote control available. Watch, Share or Control the screen, keyboard and mouse of any PC irrespective of colour depth, resolution or operating system. In addition, the user can mouse over a specific thumbnail for an expanded view of each selected PC. The size of these thumbnails can be adjusted to suit. The Monitor Mode feature allows a user to display a thumbnail view of all connected Client workstations simultaneously. Monitoring Systems with Interactive Thumbnails Connect to any remote Windows, Mac, Linux, Chrome OS (or legacy CE, DOS, Solaris) device. Adding to traditional 1:1 remote control capabilities, NetSupport Manager excels as a 1:many solution from monitoring multiple systems in real-time, to showing the operator screen to multiple recipients for training, to file distributions across the network.ĭeliver powerful remote control and system diagnostics from any Windows, Mac, Android or iOS device. When needed, gather real-time hardware and software inventory, monitor services and even view system config remotely to help resolve issues quickly.ĭesigned to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single solution for remote support - without the need for a third party service or ongoing subscription costs. From a desktop, laptop, tablet or smartphone, monitor multiple systems in a single action, deliver hands-on remote support, collaborate and even record or play back sessions. NetSupport Manager continues to deliver the very latest in remote access, PC support and desktop management capabilities.

NetSupport Manager (Control & Client) 12.10.8

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